PENGARUH DIMENSI KUALITAS PELAYANAN ORGANISASI TERHADAP KEPUASAN KONSUMEN

  • Kukuh Mulyanto

Abstract

Purpose of this study was to examine service quality toward student’s satisfaction.
The population of this research is the student of STIE Totalwin Semarang. The
result of this research indicates that service quality’s factor has a significant
influence toward the student’s satisfaction.
Keywords: service quality, satisfaction

Published
Nov 10, 2012
How to Cite
MULYANTO, Kukuh. PENGARUH DIMENSI KUALITAS PELAYANAN ORGANISASI TERHADAP KEPUASAN KONSUMEN. Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT), [S.l.], v. 3, n. 2, p. 1 - 6, nov. 2012. ISSN 2656-4440. Available at: <http://jurnal.stietotalwin.ac.id/index.php/jimat/article/view/37>. Date accessed: 29 mar. 2024.